Privacy
The short version: the website asks only for practical contact and storage-planning information, and uses it to reply to you.
Policy
This page covers website enquiries. A final customer engagement can include additional details agreed directly with you.
When you use the contact form, Ownward collects the details you submit, such as your name, email address, optional phone number, household size, current storage services, storage needs, main goal, and message.
If you contact Ownward through WhatsApp, the information you share there is handled by WhatsApp according to its own service terms and privacy practices.
Ownward uses enquiry details to understand your request, reply to you, prepare recommendations, and discuss possible services.
The website is not intended to collect passwords, payment card numbers, or sensitive account recovery details. You should not send those through the contact form.
Contact form enquiries are delivered to a private Ownward email inbox. The public website does not display that inbox address.
Ownward does not sell enquiry details or publish customer information.
The website may rely on hosting, email delivery, analytics-free infrastructure, browser software, WhatsApp, and other practical service providers needed to operate the site and respond to enquiries.
If a future setup uses additional tools, those tools may have their own privacy and security practices.
Ownward keeps enquiry information for as long as needed to respond, follow up, manage a service relationship, or keep reasonable business records.
You can ask Ownward to review or remove enquiry details where practical and legally appropriate.
